Cancellation Policy : To be eligible for a refund of the class fees, all cancellations must be received at least one week (5 business days) prior to the start of class. Participants who fail to cancel prior to the one week timeframe are responsible for 100% of the class fee. Participants who fail to cancel within the one week time frame and have not yet paid their training invoice will still be responsible for payment. Credit card refunds are subject to a $35 service fee. Refunds will be issued in the same form payment was made. Please allow two weeks for processing.
Cancellations will be accepted via telephone or e-mail, and must be received by the stated cancellation deadline.
Substitutions of personnel are acceptable in lieu of cancellations with no penalty.
Upon request PPC, Inc. will apply payments already received to a future class within 6 months of the original class date. Failure to attend the rescheduled class will result in no refund.
PPC, Inc. reserves the right to cancel any class due to low enrollment or due to exigencies. When PPC, Inc. cancels a class participants are entitled to a full refund without penalty.
Due to COVID concerns we will be capping most classes between 12 and 15 participants based on the size of the training facility. As a result we will be strictly enforcing our cancellation policy. Please do not register if you do not intend to attend the class.
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